Standard Shipping Information
Thank you so much for checking in! Our team is working diligently to get your order processed and shipped as soon as possible. We thank you for your support with Outdoor Nomad Store and look forward to you planning to do more of what you love!
If you have any questions about an order or would like information on when your order will arrive, please contact customer service at [email protected] or visit our contact form here: Contact Outdoor Nomad Store
- Please allow 1-3 business for processing and 5-7 business days for shipping and delivery. This excludes holidays.
- Promotions will be sent via standard shipping. Please note: The shipping policy stated above applies.
- Currently, we do not offer Free Shipping unless during a promotional period and/or spending $100 or more before discounts, shipping, and taxes.
HOLIDAY SHIPPING SCHEDULE
Outdoor Nomad Store shipping will be unavailable on the following days, and will resume the normal shipping schedule the next business day:
• Wednesday, January 1, 2025 – New Year’s Day
• Monday, January 20, 2025 – Martin Luther King Jr. Day
• Monday, February 17, 2025 – President’s Day
• Monday, May 26, 2025 – Memorial Day
• Thursday, June 19, 2025 – Juneteenth
• Friday, July 4, 2025 – Independence Day
• Monday, September 1, 2025 – Labor Day
• Monday, October 13, 2025 – Indigenous People’s Day
• Tuesday, November 11, 2025 – Veteran’s Day
• Wednesday, November 26, 2025 – ½ Day Before Thanksgiving Day
• Thursday, November 27, 2025 – Thanksgiving Day
• Friday, November 28, 2025 – Day After Thanksgiving Day
• Wednesday, December 24, 2025 – Christmas Eve
• Thursday, December 25, 2025 – Christmas Day
• Wednesday, December 31, 2025 – New Year’s Eve
• Thursday, January 1, 2026 – New Year’s Day
SHIPPING RATES
Outdoor Nomad Store shipping rates are calculated based on the total product dollar amount subtotal in your cart (excluding tax). Outdoor Nomad Store will not refund shipping for an incorrect shipping method selected. Get free shipping on orders over $100.00 without discounts and promotions. Should discounts or promotions be used, order amount must still be above $100.00. At times, Outdoor Nomad Store may have promotional periods where free shipping is included.
OUR GUARANTEE
OUTDOOR NOMAD STORE GUARANTEES THAT OUR PRODUCTS WILL ARRIVE AT THEIR DESTINATION DEFECT-FREE. IF YOU ARE NOT SATISFIED WITH THE CONDITION OF YOUR PRODUCT, PLEASE CONTACT CUSTOMER SERVICE TO RETURN IT AND WE WILL REPLACE IT OR ISSUE A CREDIT. PLEASE FOLLOW THE RETURN PROCEDURES OUTLINED BELOW. FOR BINDER RETURNS, PLEASE SEE THE FOLLOWING SECTION. FOR FURTHER ASSISTANCE PLEASE CALL OR EMAIL OUTDOOR NOMAD STORE CUSTOMER SERVICE. WE ARE HAPPY TO ADDRESS YOUR CONCERNS IN ACCORDANCE WITH THIS POLICY.